Frequently Asked Questions
Everything you need to know about our high-performance welding equipment and support.
What is the standard shipping time for AHP Welders?
Most orders are processed within 1-2 business days. Depending on your location, standard ground shipping typically takes 3-7 business days within the continental United States.
Do AHP welding machines come with a warranty?
Yes, all our primary welding units come with a comprehensive 3-year limited warranty that covers parts and labor to ensure your equipment remains operational.
What is your return policy for unused equipment?
We offer a 30-day return policy for items in original, unused condition. Please note that customers are responsible for return shipping costs and a restocking fee may apply.
Can I use AHP Welders with a generator?
Our modern inverter-based welders are designed to be generator-friendly; however, we recommend using a clean-power generator with at least 8,000 to 10,000 watts for optimal performance.
Are replacement parts and consumables readily available?
Absolutely. We stock a full range of torches, foot pedals, consumables, and internal replacement parts specifically designed for AHP models to minimize your downtime.
Does AHP offer technical support for machine setup?
Yes, we provide dedicated US-based technical support via phone and email to help you with initial setup, troubleshooting, and dialing in your settings for different materials.